How to Order a Direct Container

The minimum order quantity (MOQ) for each item is the default quantity listed on the item’s page. All MOQs represent either a single or multiple pallet layer depending on the item’s size. Orders for any item must be made in layer increments, which could be different than the MOQ. For example, if the MOQ is (8), but the layer quantity is (4), and you wish to order more than (8), you can place an order for (12), and are not required to order (16).

Note: Minimum order quantities for special order items are higher than stock items. MOQs are color specific. Quantities cannot be divided among different colors if an item is available in multiple colors.

There is a black progress bar at the top of the shopping cart which will track your progress as you build your container. The bar will fill as you place orders for individual items and will show your progress as you reach a 20’ (the middle of the bar), a 40’, or more (the end of the bar). Note: you will not be able to check out unless you have filled at least 20’ of container space. Once you have met or exceeded the 20’ container limit and proceed to check out, your order will be processed by Campania and submitted to the supplier(s) to obtain a loading plan. You will then be contacted by Campania and advised that you can add additional pallets or subtract pallets to fit the container(s).

Once your container loading is finalized an estimated arrival date will be provided to you. In addition, you will also receive an estimated freight quote for review and approval before the order is scheduled for production. Note: in order to secure your estimated arrival date, final approval must be received within 1 week of receipt of your estimated arrival date and freight quote.

As previously noted, you will receive an estimated freight quote prior to order approval.

You also have the option to arrange your own freight. If you decide to do so, ownership of the products will begin upon delivery to the shipper at port of origin. All applicable costs for shipment, including but not limited to, freight, import duties, insurance, and customs examination (if required) will be your responsibility.

Campania offers you the option of having all items labeled with your retail price. The labels will include not only your price, but also your name/logo. Note: The retail pricing must be received by Campania approximately one month prior to loading of your container in order to have enough time to label the products.

Once you have approved your order, it is considered final, and changes cannot be made as production will begin immediately.

In certain cases, products may be unavailable at the time that the container is scheduled to ship. In such instances, you may be required to select substitute items to fill the container space to keep the initial ship date, or you can delay the container. If this should occur, which is rare, you will be contacted by Campania to select the substitute items.